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Purpose, Vision & Values
Our Core Purpose
“To continuously develop and grow Metlifecare while meeting or exceeding the expectations of our residents, staff and shareholders.”
At Metlifecare we want to see everyone rewarded for being part of the Metlifecare family. We want our residents to experience the best years of their lives, our shareholders to feel confident and be rewarded for their investment and our staff to view Metlifecare as their employer of choice! The achievement of these goals will ensure we are able to further grow and develop our business.
Our Vision
“To be the leaders in providing innovative and sustainable solutions for the lifestyle and care needs of older people.”
At Metlifecare we want to be the best at meeting the lifestyle and care needs of our residents. To do this we aim to be innovative and creative in developing and maintaining our leadership position in the industry. The contribution of ideas at every level in our business is vitally important to achieving our Vision.
Our Values
Team Work
- Celebrating success
- Being the best we can be
- Taking ownership and responsibility for our role
- Asking for and offering help
- Coaching, training and developing others
- Being empowering in our actions
- Saying “Yes we can”
Quality
- Meeting or exceeding customer expectations
- Taking ownership for quality
- Identifying Industry/Company Best Practice
- Doing the right things right, first time
- Engaging in continuous improvement
- Striving for perfection – Quality improvement never stops
Professionalism
- Acting with integrity
- Treating others with respect
- Being culturally sensitive
- Doing what we say we will do
- Doing it when we say we will do it
- Engaging in continuous learning
