Crestwood Village celebrates launch of new level of care
Crestwood residents are celebrating the recent introduction of hospital level care at the West Auckland village. The move, championed by Resident Chairperson Betty Mitchell, means residents that need the additional level of care can now remain within the village they call home, providing peace of mind that they won’t need to worry about a move in their more vulnerable years.
Mitchell, who has lived at Crestwood for eight years, has been a passionate advocate for the introduction of hospital level care at the village throughout the consultation process with Metlifecare’s village management and clinical team. She believes it will provide added peace of mind for her friends and neighbours.
As Betty explains, We are giving a lot more consideration to our future care and to know that we can spend our final days in our home village is very comforting.’
She also believes it will be a huge bonus to couples requiring different levels of care, to be able to remain together in the same village. ‘Imagine being married for 50 years and then finding you have to spend the last years of your life living apart.’ Betty says.
Village Manager, Helena Pearson is also delighted with the launch. As she says, ‘historically Crestwood Care home has always offered rest home level care, but with space for nine residents requiring hospital level care, and plans to expand our capacity in 2021, we can now care for our Crestwood family at every stage’.
The move required the appointment of four new registered nurses to provide 24/7 nursing cover and lockdown restrictions made the recruitment process tricky, but despite the hurdles, Crestwood care home was able to receive its first hospital level care residents in mid-August. ‘A wonderful development for our current and future residents,’ says Pearson.
After the challenges that 2020 has thrown our way, it’s nice to have something to celebrate. Betty sums it up best: finally something good has happened this year!’