I just want to say how impressed we have been with Longford Park Village in Takanini. My 91-year-old Dad has had a very difficult time [during Covid lockdown] with multiple health issues amongst other things. But the staff, from Reception, to Nurses, to the ever-cheery guys on the gate have all made the whole experience so much less stressful than it might otherwise have been. I cannot speak highly enough of all the staff.I have had many phone interactions with them, as well as dropping off groceries and medications, and everyone has been just wonderful. Nothing has ever been too much trouble (I’m sure they must have been sick and tired of hearing from me (!) but they have never shown any sign of this!!) The regular email updates have also been appreciated as well as all the extra efforts around special days such as Easter and ANZAC Day.
Exceptional service. Thank you.
Good afternoon. It has been great talking to each of the two callers who spoke to me recently on your catch up service. I commend them on their friendliness and willingness to chat to someone they had never met. Thank you for initiating this idea. I also wish to acknowledge the wonderful work our management and staff here at Longford Park Village for the way they are caring for us and making sure we are kept safe and happy.They are doing a wonderful job, from manager to office kitchen & medical staff down to the gardeners & maintenance men who are manning gate and ferrying deliveries.