village resident painting and smiling at aged care nurse


"We do a lot of walking and other fun activities. The staff are very encouraging and engaged with us."

Resident, Crestwood Village

"It was lovely to see mum painting again. The staff took time to listen to mum and understand what makes her happy… we can't thank them enough for that personal touch."

Family of resident, Somervale Village

"We chose this work because we're passionate about making a difference in the lives of older people. It’s easy to go the extra mile when you love what you do."

Village nurse

How residential care works

We understand that moving into care is a big decision and things may feel a bit overwhelming. Wherever you're up to in the process, we're here to support you by giving you personalised advice.

Let’s look at what’s involved in each stage of the journey.

Let’s look at what’s involved in each stage of the journey.


Understanding your care needs

If you need more care, even if you’re unsure about residential care, a needs assessment will help you understand your options and the type of care that is right for you.

Your GP can refer you for a needs assessment or you can contact the local Health NZ Needs Assessment and Service Coordination (NASC) team directly.

Find your local NASC

Types of care

Your needs assessment will determine the type of aged care required.


Living options and costs

Once you know what type of care you need, it’s time to find what options are available at your preferred location and what the costs will be.


Finalising your decision and moving in

Once you’re happy with your chosen care options and the associated costs, Metlifecare will help you prepare for moving in.

We can host another visit for you and any family or friends who may be helping you with the move. We will create a plan to ensure your room is set up with your favourite items ready for you.

On the move-in day itself, we’ll be there waiting to greet you and to help your family make it feel like home. We’ll discuss your preferences and make a personalised care plan with you. It’s our goal to help you settle in quickly so that you can continue to do the things you love.

Filter villages by region & care option

Contact our care team

Please use the form below to contact our friendly team about your care needs.

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Needs assessment (NASC) completed?

Level of care if known

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