
About Metlifecare

Our vision
At Metlifecare, our vision is simple: to create extraordinary living experiences for our residents. This is what drives us every day, provides our purpose and meaning, and ultimately ensures we make every day better for the almost 7,000 residents that call our villages home.

People at our heart
Every one of our villages has people at its heart. Our kind, considerate and respectful hospitality - our spirit of manaakitanga - puts people ahead of everything else. Through integrity and teamwork, we create a welcoming, supportive and safe environment for our residents, their families and their friends.

A place for everyone
We don’t take a cookie-cutter approach when it comes to our villages – we celebrate each village’s unique location, community and character. Of course, at the end of the day, our villages are shaped by people – our residents and staff. With so much variety and individuality on offer, there truly is a place for everyone.
Our values
At Metlifecare, we strive to be extraordinary every single day. We have a vision for Metlifecare that gives us something to stand for, and it’s underpinned by our six company values.

We listen from the heart.
We put manaakitanga at the heart of everything we do — a spirit of kind, considerate and respectful hospitality.

We serve and support.
We are here to serve, supporting our residents and putting their needs first. We do everything we can to help them stay independent and live the life they want to live.

We put people first.
We exist for our people – our residents and staff. By putting people first, we ensure we have the best people working for us, creating the best living experiences for our residents.

We make every day better.
We pour our passion and purpose into making every day better for our residents. We connect deeply with what our residents want, to offer more enjoyment, support, comfort and connection.

We live and work sustainably.
We work tirelessly to create beautiful and sustainable environments for our residents, to reduce our environmental impact as an organisation, and to build an industry-leading sustainability strategy.

We are bold.
We have the courage to do things differently. We know and love our industry, but we don’t get complacent. We apply imagination and creative thinking to the way we work to provide the best care for our residents.