Metlifecare Suppliers

Hello and Welcome

Metlifecare owns and operates retirement villages across New Zealand. We recognise the important role our suppliers play in helping us deliver quality services and experiences to our residents. We value partnerships with suppliers who align with our values and commitment to excellence, sustainability, and ethical business practices.

How to register your interest to become a Supplier for Metlifecare

This page provides some guidance on what is required to register your interest as a new supplier for Metlifecare. We are also open about what we expect from you as a supplier.

We do this by sharing important documents such as our supplier Code of Conduct, and our standard Terms and Conditions that we expect all our suppliers to adhere to as a minimum. Whenever we update these Terms and Conditions, they are reflected on this page. To register your interest as a supplier, please complete the form using the link below. Once submitted, your information will be reviewed against our supplier requirements.

Submitting an Expression of Interest does not mean you are, or will become, an approved Metlifecare supplier, nor does it guarantee participation in any sourcing or engagement activities, including Requests for Proposal (RFPs), Requests for Tender (RFTs), or other procurement processes.

If a suitable opportunity arises that aligns with your company’s capabilities and our business requirements, we may contact you to discuss next steps. Otherwise, your information will be retained for future consideration should a relevant business need arise.

Health and Safety

If your services require you to be on-site at any of our villages or offices, you must comply with the essential health and safety requirements outlined in our Code of Conduct, as well as adhere to our core operating standards. This ensures a consistent level of care and safety for both our residents, your team and ours.

If you’re providing services or carrying out any building, refurbishment, specialized, or high-risk work, we’ll work with you to complete our Health and Safety prequalification process and secure approval before starting. This helps keep everyone safe and ensures a smooth experience for your team and ours.

Our system – MetSafe (delivered by ecoPortal), guides you through an online process that includes submitting your organisation’s Health & Safety procedures, insurance certificates, training certifications and licenses where required. For details on what you need to provide, please contact H&S@metlifecare.co.nz.

Once your organisation is approved in MetSafe, it will be added to our Onsite Management Portal, MRI OnLocation. Before entering any Metlifecare village, all workers from your organisation must complete the Metlifecare online induction.

Please liaise with your Metlifecare representative, such as the Project Manager or Maintenance Manager, to arrange this process.

Expression of interest to become a supplier at Metlifecare

This link will take you to our online form which enables you to officially register your interest in becoming a supplier for Metlifecare.

Submitting an Expression of Interest does not mean you are, or will become, an approved Metlifecare supplier, nor does it guarantee participation in any sourcing or engagement activities, including Requests for Proposal (RFPs), Requests for Tender (RFTs), or other procurement processes.

If a suitable opportunity arises that aligns with your company’s capabilities and our business requirements, we may contact you to discuss next steps. Otherwise, your information will be retained for future consideration should a relevant business need arise