- 96% resident satisfaction with care home staff
- All Metlifecare care homes have the gold standard 3 or 4 year Ministry of Health certification
Aged care is the best area in the world to work. When you work in aged care you have real relationships. The people we look after have so much knowledge to share, and so much to offer – I never tire of listening to their stories. Aged care is such a fulfilling sector, you meet the most wonderful people, and there are so many opportunities to learn and grow.” – Vicki Partridge, care services manager, The Poynton
Residents often move into care homes when their medical, physical and cognitive needs require a greater level of care.
Care homes can have different names – rest homes, residential care homes, or senior home care, for example.
Metlifecare care homes offer the highest level of personal and medical care to residents, with trained teams of caregivers and registered nurses on hand to offer support 24/7.
Most of our Metlifecare villages have a care home onsite or nearby. If our independent or assisted living residents need to move into a care home, they take priority over people not currently living in a Metlifecare village, helping us to ensure a strong continuum of care for our residents.
How we care for residents in care homes
- We get to know every resident as an individual, understanding their likes, dislikes and preferences, so we can treat them with dignity and respect – always
- We develop close relationships with family members, so they stay involved in decision-making for their loved ones. Family members are always welcome and encouraged to celebrate occasions and meals with their loved ones.
- Residents have a room of their own and, in most cases, an ensuite bathroom. They have access to a recreation room, hairdressers, dining room and shared kitchen.
- Residents have access to 24-hour care and onsite support with a nurse manager and team of registered nurses and trained caregivers. Local doctors visit our care homes weekly and as needed.
- Meals are an important part of the day. We provide nutritious breakfast, lunch, dinner, morning and afternoon tea, which our residents love.
- Cleaning and laundry services are provided.
Homestead model of care
Many of our care homes offer the award-winning homestead model of care. Fostering a strong sense of home, self and community, the design is vastly different to the traditional institutional model offered in many care homes.
How do I pay for care?
In New Zealand, the funding of care is means tested by the Government. Residents may be eligible for the Ministry of Health’s Residential Care Subsidy, which all Metlifecare care homes accept. The subsidy covers an agreed standard and level of service in the provision of care. Find out more
Care accommodation supplement
Many of our care homes offer optional higher specifications than the agreed minimum standards – things such as larger suites, outdoor balconies, heat pumps, and other comforts.
These additional benefits are fully optional and incur a weekly charge called a care accommodation supplement.
How do I find a care home near me?
Metlifecare has 11 care homes throughout the North Island. If one of our villages doesn’t have a care home onsite, there’s usually a Metlifecare care home nearby. Our independent or assisted living residents take priority in securing a spot in our care homes, helping us to ensure a strong continuum of care for our residents.
Find a care home
Different types of care available
Rest home care
Rest home care or nursing home care provides you with the support you need with all your daily needs. This could include bathing and dressing, cooking and serving meals, helping with medication and following your personal care plan. We also offer a wide range of activities, to make every day comfortable and enjoyable.
Hospital level care
If your medical or mobility needs are more complex; our nursing and care team are available round the clock, to help follow your care plan and provide you and your family with the reassurance that you’ll be well looked after.
Specialist dementia care
We opened our first dementia care community at Papamoa Beach Village in the Bay of Plenty in 2019. It is a secure unit specifically designed to meet the specialist needs of people living with dementia or Alzheimers disease. Find out more
Palliative care is the true test of a care home, and at Metlifecare, we are honoured to assist a resident and their family through this phase of life. As existing residents have priority access to palliative care, just call us to understand availability in your region.
I enjoy using my palliative care expertise to support our residents to continue living independently even if their health changes – if that’s what they want. However, I’ve learnt that sometimes moving from independent accommodation into a care home is the absolute best thing. I’ve seen residents gain a new lease of life once they’ve moved into residential care because all the worry is taken away and all they need to concentrate on is living their best life.” – Helen Cohen, care services manager, Hillsborough Heights Village