Refer a friend and receive $1,000 each!

Terms & Conditions:

These terms apply to the Metlifecare $1,000 Resident Referral “Refer a friend” programme (the Programme). Participation in the Programme is deemed acceptance of these terms.

1. The Programme is operated by Metlifecare Limited of Level 4, 110 Carlton Gore Street, Newmarket, Auckland (Metlifecare, we, us).
2. The Programme applies to referrals of potential new residents (each a Referred Resident) to any Metlifecare Village (each, a Participating Village).
3. The Programme applies to referrals made by:(each, a Referrer).
   • existing residents of a Participating Village (noting the Refer a Friend and Reward your Village terms set out in Schedule 1 will also apply);
   • Employees of Metlifecare;
   • Community organisations; and
   • approved Business partners
4. The Programme is open to new residents applying for an Occupation Right Agreement (ORA) in respect of a villa, apartment, or a serviced apartment at a Participating Village (Participating Unit).
5. To make a valid referral:
   • the Referrer must complete a Metlifecare referral form for the Referred Resident and submit it to the relevant Village Sales Executive; and
   • the referral form must be submitted before Metlifecare receives a completed application form for a Participating Unit for the Referred Resident.
6. The Referred Resident must not already exist in Metlifecare’s database at the time the referral is submitted.
7. Before submitting a referral form, the Referrer must ensure the Referred Resident is aware of the referral and consents to Metlifecare receiving, collecting, using, and disclosing their personal information and contacting them for the purposes of processing their application and running this Programme. All personal information will be used in accordance with Metlifecare’s Privacy Policy (https://www.metlifecare.co.nz/privacy-policy/).
8. Subject to these terms, the Referrer and the Referred Resident will each be eligible to receive $1,000 (together, the Reward) if:
   • the Referred Resident enters into an ORA for a Participating Unit; and
   • the Commencement Date of the ORA occurs within 12 months of the Referred Resident’s application.
9. The Reward will be paid to each party’s nominated bank account on the 25th of the month following the month in which the Commencement Date of the ORA falls.
10. No Reward will be payable if the Referred Resident’s ORA is cancelled or terminated before the Reward is paid.
11. If the Referred Resident cancels the Occupation Right Agreement during the cooling-off period or under the 90-day Money Back Guarantee, we may deduct the Reward from any refund payable to the Referrer (if applicable) and/or the Referred Resident (if applicable) under the respective ORA.
12. Only one referral form per Referred Resident will be recognised. Where multiple referral forms are submitted, the first valid referral form received by Metlifecare will apply.
13. As the Programme requires entry into and settlement of an ORA, Metlifecare’s usual resident criteria apply (including satisfaction of any medical conditions).
14. For the avoidance of doubt, this Programme does not apply to a referral to a care home.
15. This Programme cannot be used in conjunction with any other Metlifecare promotion, discount, rebate or incentive unless otherwise agreed by Metlifecare in writing.
16. Metlifecare reserves the right to review, amend, suspend, or terminate the Programme and any Special Promotions at any time.

For any questions, please email info@metlifecare.co.nz (mailto:info@metlifecare.co.nz).

Special Promotions

From time to time, Metlifecare may offer special referral promotions that provide additional rewards or incentives as part of, or alongside, this Referral Programme (Special Promotions). These Special Promotions may be limited time offers with set promotion periods.

These Special Promotions may include, but are not limited to:

• Increased referral rewards;
• Limited-time bonus rewards;
• Additional bonus rewards;
• Campaign-specific incentives;
• Seasonal offers; and
• Village-specific offers.

Any Special Promotion will be governed by:

• these Referral Programme Terms & Conditions; and
• any promotion-specific terms set out in a Schedule.

For the avoidance of doubt, the promotion-specific terms in the Schedules below will prevail to the extent of any inconsistency.

Any special promotions under the Referral Programme will be listed as a Schedule below.

Schedule 1 – Refer a Friend and Reward your Village

This Schedule applies to the “Reward your Village” referral promotion (Promotion) and forms part of the Resident Referral Programme Terms & Conditions (Referral Programme Terms). Capitalised terms not defined in this Schedule have the meanings given in the Referral Programme terms.

1. The Promotion applies to all independent living units (Participating Units) in any Metlifecare village.
2. The Referrer must be an existing resident of a Participating Village. For the avoidance of doubt, this Promotion does not apply to employees of Metlifecare, Community organisations, or approved Business partners.
3. To make a valid referral under this Promotion, the Referrer must follow the steps in the Referral Programme Terms and comply with the requirements in the Referral Programme Terms.
4. Subject to meeting the qualifications in the Referral Programme Terms, and in addition to the Reward allocated to the Referrer and the Referred Resident under the Referral Programme Terms, NZD $500 will also be allocated for the benefit of the Referrer’s village (Village Contribution).
5. Where the Referrer’s village has a Residents’ Committee, the Village Contribution is paid to the Resident Committee’s nominated account. Where there is no Residents’ Committee, a NZD $500 Prezzy® card is provided to the Village Manager to use for residents’ benefit.
6. The Village Contribution will be allocated within 10 business days of the end of each quarter.
7. No Village Contribution will be payable if the Referred Resident’s ORA is cancelled or terminated before the Village Contribution is paid.