Resident Refer A Friend

You can refer a potential new resident to any participating Metlifecare retirement village.
The referral must be for a villa or apartment (care homes are excluded).

To make a valid referral, you must:

• Complete the official Metlifecare referral form.
• Submit it to the Village Sales Executive. 
• Ensure the referral form is submitted to the Sales Executive before Metlifecare receives a completed application form from the friend you are referring.
• If multiple referral forms are received for the same person, the first valid referral form received for a person will be recognised. 
• The Commencement Date of the referred resident’s Occupation Right Agreement (ORA) must occur within 12 months of their application. Our usual resident criteria (including satisfaction of any medical conditions) to the ORA apply.

Yes. Before submitting a referral form, you must ensure your friend:

• Is aware they are being referred, and
• Consents to Metlifecare receiving their personal information and contacting them for the purposes of processing their application and running this promotion.

Their information will be handled in accordance with Metlifecare’s Privacy Policy.

For the referring resident and the referred friend, the $1,000 referral payments are paid on the 25th day of the month following the month in which your friend’s Occupation Right Agreement (ORA) Commencement Date occurs.

The $500 village reward is allocated within 10 business days of the end of each quarter:

• If your village has a Residents’ Committee, $500 is paid into the Committee’s nominated bank account; and
• If there is no Residents’ Committee, a $500 Prezzy card is provided to the Village Manager to allocate on behalf of residents, for their benefit.

If all conditions are met:

• You (the referring resident) receive $1,000
• Your referred friend receives $1,000
• Your village residents’ committee receives $500 for every referral to your village (or if there is no residents committee, $500 Prezzy card is provided to your Village Manager to allocate for the residents’ benefit)

Your $1,000 referral reward will be paid directly into your nominated bank account.

Once your friend’s ORA Commencement Date has occurred, payment is made on the 25th day of the following month.

Only one referral will be accepted. If multiple referral forms are received for the same person, the first valid referral form received for a person will be recognised. Any later referrals for the same person will not qualify. 

No. Unless otherwise stated or agreed by Metlifecare, this promotion cannot be used in conjunction with any other discount, offer, or promotion.

• No reward is paid if the ORA is cancelled or terminated before payment is made
• If the ORA is cancelled during the cooling-off period or under the 90-day Money Back Guarantee, Metlifecare may deduct the reward from any refund payable to you and/or your friend

Yes. Metlifecare reserves the right to review, amend, suspend, or terminate the programme at any time.

Who can I contact if I have questions?

For any questions about the promotion:

• Speak with your Village Sales Executive, or
• Email info@metlifecare.co.nz

For any questions about the promotion:

• Speak with your Village Sales Executive, or
• Email info@metlifecare.co.nz